WHEN WILL MY ORDER BE SHIPPED?

Orders are generally shipped within 3 business days of purchase - we'll let you know in the rare case there are delays. Express Post orders leave us within 24 hrs and will be delivered to most Australian locations within 2 business days of purchase. All orders are trackable via Australia Post so you'll know exactly when your dapper goods are due to arrive. 


DO YOU TAKE CUSTOM ORDERS?

We certainly do! In fact, working with you is our favourite part of the dapper gig! Whether you're looking for something special to complete an out fit or want to show the bridal party how it's done on your big day, we're here to help. Get in touch via our custom page and we'll walk you through the process.


CAN I SEND MY OWN FABRIC?

Sure thing! We work with a variety of fabrics so can more than likely arrange this for you. Get in touch via our custom page and we'll get the ball rolling.


WHAT SORT OF BOW TIES DO YOU MAKE?

Our bow ties are in the traditional, self tie style. New to self tying? Take the opportunity to add to your dapper repertoire! Our bow ties arrive with easy to follow instructions or check out the how to tie section of our website. Clip bow ties are available on request. 


WHERE ARE YOU LOCATED / CAN I COLLECT MY ORDER?

Whilst we don't have a physical shop we are open 24/7 online. Our workshop, where each and every dapper accessory is created, is located in Fitzroy, Melbourne, Australia. Collection of your order can be arranged with advanced notice. 


RETURNS + EXCHANGES

In the highly unlikely event that your item is faulty or defective, we will happily replace it or offer a refund.

We aren't able to offer refunds for items due to change of mind however we are happy to exchange (within 10 days) to ensure you look your best! Please contact us immediately on receipt of items if they aren't quite right. Return postage and postage of new item are at your expense. We recommend posting using a trackable method as we take no responsibility for lost parcels being returned to us. 

Unfortunately we are unable to provide exchange or refunds for custom orders or bow ties requested outside our standard stocked sizing of 38-42cm.